I need help, how long will it take you to reply?

We would love to help! We know there are bound to be lot’s of questions during our TSC Festival, so we’ve answered a lot of FAQs already. Have a look through the FAQs first and if you can’t find the answer you need, feel free to reach out to our Customer Happiness team.

Our team works Monday to Friday, 9 till 3. Our team doesn't work over the weekend or on Public Holidays, so requests made over the weekend or on a Public Holiday will be responded to in the next business days.

You can reach us here:

Send a message to us here: https://help.thesomewhereco.com/en-US/contact

✉ Email: [email protected]

📱Live Chat: https://thesomewhereco.com/

Or DM us on Facebook or Instagram

It would be super helpful [and will speed things up] if you could send us all the important stuff we need to help you [like order number and/or email used for checkout].

I need help, how long will it take you to reply?Updated a month ago