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I can’t see an order confirmation email?Updated 37 minutes ago

Can't find your order confirmation? No stress, it's usually just hiding!

  • Check your payment went through. Have a quick look at your bank statement or payment app to make sure the order was charged.
  • Check your other folders. Our emails sometimes land in junk, spam or promotions, so have a peek there.
  • Give it a little time. During busy sale periods, emails can occasionally take a bit longer to arrive.

Still nothing? Send us a message at [email protected] with your name and the email address you used at checkout, and we'll track it down for you.

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