Help! There's a Problem With My OrderUpdated a month ago

Oh no - lets fix this, quick sticks!

If you've received your order and aren't 100% happy with it - whether it doesn't suit your needs, is faulty, or you've just changed your mind - we do offer exchanges or returns, depending on the situation. For more information, please email [email protected]. 

Please head to our Returns and Exchanges area to find out more. 

How to Contact Us

Our team works Monday to Friday, 9am - 3pm AEST (Brisbane Time). Our team doesn't work over the weekend or on Public Holidays, so requests made over the weekend or on a Public Holiday will be responded to in the next business days. We aim to respond to all emails within 3 days business days, thank you for your patience with our small team.

You can reach us a few ways:

Send a message to us here: https://help.thesomewhereco.com/en-US/contact

Email: [email protected]

Live Chat: https://thesomewhereco.com/

Phone: 0434 711 422

If you have an existing order you would like help with, it would be super helpful [and will speed things up] if you could send us all the important stuff we need to help you [like order number and/or email used for checkout].