How long will it take for my order to be dispatched? And how long will shipping take?Updated 15 days ago
Orders placed outside of sales *Excluding personalisation will be on their way within 1 to 3 business days. During promotions or sales, things get extra exciting (and busy!), so dispatch may take 5 to 7 business days as our small-but-mighty warehouse team works double-time to keep up with the rush.
We appreciate your patience—we promise it’ll be worth the wait!
*PERSONALISATION - Orders containing a personalized item will have an additional 7 days to process and dispatch.
*PREORDERS - If you have pre-ordered something, please check the product description for the estimated delivery date. If you ordered other items along with your pre-ordered item, we will dispatch them together.
SHIPPING TIMES
The shipping times estimated below are business days from the date of dispatch. If you live in a rural area, your order may take slightly longer. Please note, you may experience shipping delays in peak holiday periods, or if postal services are impacted by extreme weather events or other major events.
For any International orders outside of the below, please visit our international sites. You can find more information here.
STATE | CARRIER | STANDARD | EXPRESS |
VIC METRO | AUSPOST | 2 - 5 DAYS | 1 - 2 DAYS |
VIC NON-METRO | AUSPOST | 2 - 6 DAYS | 2 -3 DAYS |
NT | AUSPOST | 8 - 13 DAYS | 3 - 5 DAYS |
WA | AUSPOST | 6 - 8 DAYS | 2 - 4 DAYS |
SA | AUSPOST | 4 - 6 DAYS | 2 - 3 DAYS |
TAS | AUSPOST | 5 - 6 DAYS | 2 - 3 DAYS |
QLD METRO | AUSPOST | 1 - 4 DAYS | 1 - 2 DAYS |
QLD NON-METRO | AUSPOST | 3 - 6 DAYS | 3 - 4 DAYS |
NSW METRO | AUSPOST | 2 - 4 DAYS | 1 - 2 DAYS |
NSW NON-METRO | AUSPOST | 3 - 6 DAYS | 2 - 3 DAYS |
ACT METRO | AUSPOST | - | 2 - 4 DAYS |
ACT NON-METRO | AUSPOST | - | 3 - 4 DAYS |
NZ | AUSPOST | 2 - 5 DAYS | 1 - 2 DAYS |
Keep an eye on your inbox, when your order is on route you will receive tracking confirmation. If your parcel appears to be heading in the wrong direction or not moving please email us at [email protected]
We can't wait for you to get your goodies!