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How long will it take for my order to be dispatched? And how long will shipping take?Updated 15 days ago

Orders placed outside of sales *Excluding personalisation will be on their way within 1 to 3 business days. During promotions or sales, things get extra exciting (and busy!), so dispatch may take 5 to 7 business days as our small-but-mighty warehouse team works double-time to keep up with the rush.

We appreciate your patience—we promise it’ll be worth the wait!

 

*PERSONALISATION - Orders containing a personalized item will have an additional 7 days to process and dispatch. 


*PREORDERS - If you have pre-ordered something, please check the product description for the estimated delivery date. If you ordered other items along with your pre-ordered item, we will dispatch them together. 


SHIPPING TIMES 

The shipping times estimated below are business days from the date of dispatch. If you live in a rural area, your order may take slightly longer. Please note, you may experience shipping delays in peak holiday periods, or if postal services are impacted by extreme weather events or other major events.  

For any International orders outside of the below, please visit our international sites. You can find more information here.

STATE
CARRIER
STANDARD
EXPRESS
VIC METRO
AUSPOST
2 - 5 DAYS
1 - 2 DAYS
VIC NON-METRO
AUSPOST
2 - 6 DAYS
2 -3 DAYS
NT
AUSPOST
8 - 13 DAYS
3 - 5 DAYS
WA
AUSPOST
6 - 8 DAYS
2 - 4 DAYS
SA
AUSPOST
4 - 6 DAYS
2 - 3 DAYS
TAS
AUSPOST
5 - 6 DAYS
2 - 3 DAYS
QLD METRO
AUSPOST
1 - 4 DAYS
1 - 2 DAYS
QLD NON-METRO
AUSPOST
3 - 6 DAYS
3 - 4 DAYS
NSW METRO
AUSPOST
2 - 4 DAYS
1 - 2 DAYS
NSW NON-METRO
AUSPOST
3 - 6 DAYS
2 - 3 DAYS
ACT METRO
AUSPOST
 -
2 - 4 DAYS
ACT NON-METRO
AUSPOST
 -
3 - 4 DAYS
NZ
AUSPOST 
2 - 5 DAYS
1 - 2 DAYS


Keep an eye on your inbox, when your order is on route you will receive tracking confirmation.  If your parcel appears to be heading in the wrong direction or not moving please email us at [email protected]

We can't wait for you to get your goodies! 

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