How long will it take for my order to be dispatched? And how long will shipping take?Updated 19 hours ago
During non-sale periods, orders *Excluding personalisation will take 1 to 3 business days to dispatch from our Brisbane, Australia warehouse. During sale periods, orders may take up to 7 days to dispatch due to the influx of orders for our small but mighty warehouse team to process.
PERSONALISATION - Orders containing a personalized item will have an additional 7 days to process and dispatch.
PREORDERS - If you have pre-ordered something, please check the product description for the estimated delivery date. If you ordered other items along with your pre-ordered item, we will dispatch them together.
SHIPPING TIMES
The shipping times estimated below are business days from the date of dispatch. If you live in a rural area, your order may take slightly longer. Please note, you may experience shipping delays in peak holiday periods, or if postal services are impacted by extreme weather events or other major events.
For any International orders outside of the below, please visit our international sites. You can find more information here.
STATE | CARRIER | STANDARD | EXPRESS |
VIC METRO | AUSPOST | 2 - 5 DAYS | 1 - 2 DAYS |
VIC NON-METRO | AUSPOST | 2 - 6 DAYS | 2 -3 DAYS |
NT | AUSPOST | 8 - 13 DAYS | 3 - 5 DAYS |
WA | AUSPOST | 6 - 8 DAYS | 2 - 4 DAYS |
SA | AUSPOST | 4 - 6 DAYS | 2 - 3 DAYS |
TAS | AUSPOST | 5 - 6 DAYS | 2 - 3 DAYS |
QLD METRO | AUSPOST | 1 - 4 DAYS | 1 - 2 DAYS |
QLD NON-METRO | AUSPOST | 3 - 6 DAYS | 3 - 4 DAYS |
NSW METRO | AUSPOST | 2 - 4 DAYS | 1 - 2 DAYS |
NSW NON-METRO | AUSPOST | 3 - 6 DAYS | 2 - 3 DAYS |
ACT METRO | AUSPOST | - | 2 - 4 DAYS |
ACT NON-METRO | AUSPOST | - | 3 - 4 DAYS |
NZ | AUSPOST | 2 - 5 DAYS | 1 - 2 DAYS |
Keep an eye on your inbox, when your order is on route you will receive tracking confirmation. If your parcel appears to be heading in the wrong direction or not moving please email us at [email protected]
We can't wait for you to get your goodies!