My Order Says Delivered but I Can't Find It Anywhere!Updated a month ago
I'm sorry to hear that you haven't received your order yet! I know how frustrating it is when you're desperately waiting for your goodies and they're MIA!
We ship with signature on delivery to ensure the safe and secure delivery of your parcels, so this should not be happening unless you have opted for authority to leave. Sometimes, couriers can leave parcels in obscure places, so make sure you've checked everywhere on your property, and even with your neighbours too.
We ship with signature on delivery to ensure the safe and secure delivery of your parcels, so this should not be happening unless you have opted for authority to leave. Sometimes, couriers can leave parcels in obscure places, so make sure you've checked everywhere on your property, and even with your neighbours too.
Please email [email protected] and let us know your name & order number, and our customer service superstars will get in touch with our delivery partner. Please note it may take 24 hours to receive a response from our delivery partner, but we will try our best to get this resolved quick sticks!