The Somewhere Co AU logo
The Somewhere Co AU logo

All articles

TSC Festival

It’s our favourite time of year… Welcome to the TSC Festival! Keep reading for the tweaks we will be making and a bunch of helpful FAQs!


When does the sale start?!

We know you're excited!

What’s on sale?

We will be on sale from Tuesday 14 to Tues 28 November. Pretty much ALL the things will be included too - yay! Prices will be as marked and discounts will range from 10% to 70% off. There will be some juicy additions throughout the sale period plus s

Can I edit my shipping address?

We are pulling all the stops to get your order out as fast as possible this year. We are also expecting a big influx to the amount of requests coming through to our Customer Service team. This means we may not be able to intercept requests or changes

What is your return and exchange policy during TSC Fest?

As the discounts in the TSC Fest are so juicy, we have a few changes to our usual exchange and refund policy. Here is everything you need to know:. Sale items purchased that are not marked as final sale and are discounted less than 30%, can be exchan

Can I edit or merge multiple orders?

This is the busiest time of year for TSC and whilst the team are all hands on deck [and many many helpers!] we want to limit delays and possible errors. This means we are unfortunately unable to merge or edit orders after you place your order. Please

How long will it take to ship my order?

Due to an increased volume of orders during this time (thank you so very much!) we expect to dispatch orders made during our TSC Festival within 10 to 14 business days. You will receive a shipping confirmation email once your order is on its way, and

I need help! How can I get in contact with you?

We would love to help! We know there are bound to be lots of questions during our TSC Festival, so we’ve answered a lot of FAQs already. Look through the FAQs first and if you can’t find the answer you need, feel free to reach out to our Customer Hap

Will I have it in time for Teachers gifts?

We love our teachers! And it makes our heart sing that you are thinking of gifting them TSC #bestpressieever! Whether or not their gifts will arrive in time depends on when your school wraps up for the year and also where you live, which will impact

Will I have it in time for Christmas?

We are doing our very best to make sure that you get your packages before Christmas! Below is a guide of our order cut offs, these dates allow time for us to pack your order and dispatch before the couriers cut off dates. It’s super important to note

Can I use a discount code or a bundle deal offer on an already discounted item?

No, but don’t you worry, our Festival discounts are *so* juicy you won’t need em’! Like usual, only one promo can be applied per transaction and as items will already be discounted automatically, discount codes won’t apply. All discount codes and bun

Can I use a gift card?

Yes! You most certainly can use TSC gift cards both online and instore. Happy Shopping!

Will more things be added to the sale? Should I wait and order all things together?!

Great question! Yes, more things will be added to the sale to keep things interesting. But no, please do not wait to order everything at once! Some things are quite limited in stock and therefore may not still be available if you hold off ordering to

Is the sale available in stores?

It most certainly is! Stock will vary between locations and will only be available while stocks last.

When is the best time to shop for Black Friday bargains?

As early as possible! Let us tell you why. We are kicking off our sale before actual Black Friday (the 24th of Nov), lucky you! That means our super juicy deals are only going to be available while stock lasts and in limited quantities. Don’t risk mi

Can I use Afterpay?

Afterpay was not available during the beginning of the TSC Festival, however, it has since been turned back on. Yay!. There are quite a few reasons for us to remove this functionality for the beginning of our TSC Festival, the main one being the dela

Everything you need to know about our Gift with Purchase!

We are so excited to be sharing some super juicy gifts with our community this year! Stock is VERY limited so this offer will only run from Friday 24 Nov to Sunday 26, while stocks last. You can enjoy this offer when you shop instore too - but again

I can’t see an order confirmation email?

Oh dear, not those cute little tech gremlins again!. Once you’ve confirmed your order definitely went through by checking your bank history, the first place to check will be your junk or spam folder, as sometimes our emails may land there. If you sti

Is personalisation available during TSC Festival?

Personalisation is on a short hiatus for now, as we need all hands on deck to pack and dispatch as many orders as possible when the sale first starts. Personalisation takes quite a little bit of extra love from our team to bring it to life, so we wil

Can I get gift bags?

You most certainly can!. Don’t forget to add these to your cart if you would like them, as they will not be added automatically. Please note our Gift Bags are not complimentary during TSC Fest. Small Holiday Gift Bag $3.00. Medium Holiday Gift Bag $4

Can I get free shipping?

Free shipping is available on orders over $150 excluding beach cabanas, umbrellas and chairs. Free shipping will not be available between Friday the 24th and Sunday the 26th of November as we have something even more special planned...

I’m a UK, US or international customer. Can I shop during the TSC Festival?

You sure can!. Our friends across the pond get to enjoy 20% off their websites from Friday 17th to Tues 28th. November. Your discount will be automated at the checkout, there is no code required. Happy shopping!

Is Gift Wrap available?

It makes our heart sing that you are thinking of gifting your friends and fam TSC  #bestpressieever!. This is the busiest time of year for TSC and whilst the team are all hands on deck [and many many helpers!], we want to limit delays. This means we

Will my be reserved?

We are not able to reserve or hold stock, its first in best dressed! Your cart is only secured once you've processed your payment and you've got that order confirmation email!

Powered by