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Returns, Exchanges and Faulty Items

All the details on returns, exchanges & faulty items

Change of Mind Returns & Exchanges

Everything you need to know about our returns and exchange policy.

Start Your Return Here

Have you read our returns and exchange policy and you are ready to start your return? Let's get started.

Faulty Items and Our Warranty

We offer a 3-month warranty on TSC items. If there's a fault with your product, please send us an email with your order number as well as all the details including photos. Please email us at: [email protected]  If your item is within our warran

TSC Spare Parts

Oh no - something has happened to your TSC item and you need a spare part - we get it!. You can find replacement Water Bottle Lids and Silicone Bases, along with Satchel and Picnic Rug Straps online for purchase anytime HERE. If you're chasing any ot