Change of Mind Returns & Exchanges
Everything you need to know about our returns and exchange policy.
All the details on returns, exchanges & faulty items
Everything you need to know about our returns and exchange policy.
Oh no! We are so sorry this has happened. How frustrating for you. We pack our products as securely and safely as possible, but breakages can happen. If your item has arrived broken, please reach out to us at [email protected] with your order
We offer a 3-month warranty on TSC items. If there's a fault with your product, please send us an email with your order number as well as all the details including photos. If the item is deemed faulty, we will organise either a replacement with shipp
Oh no - something has happened to your TSC item and you made need a spare part - we get it!. You may have misplaced the buckle on your Lunch Satchel, you need a new Water Bottle Lid or Straw or maybe your in need of a new bag strap! We can help you.